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Pricing Information

Welcome to our Patient Financial Resource.

This website is designed primarily as a resource for you to obtain pricing estimates for our most frequently utilized hospital services.

We hope that through this and the other information we provide here, you can make more informed choices about your healthcare and have a better understanding of your financial obligations when you visit our facility.


For Your Information…

Our hospital is pleased to provide information to consumers related to the financial side of your healthcare needs.

Here at this site, our patients can find out about:

  • Obtaining a pricing estimate for our most frequently used healthcare services
  • Payment options and alternatives available to patients without healthcare coverage
  • Contact information to call us directly for a pricing estimate
  • Paying your outstanding hospital bill online
  • Other bills you might receive for services besides your hospital bill
  • How our billing process works

Frequently Asked Questions

What is Pricing Transparency?

“Pricing Transparency” is the term used to describe initiatives in the healthcare industry to provide meaningful pricing information to consumers. The healthcare industry is often complex and difficult for consumers to navigate. Price transparency is a means of providing consumers price information on common services. Our hospital is committed to presenting pricing information on its website in a way that will be easy for the consumer to access and understand, as well as providing other useful information about financial assistance available, definitions of key terminology, and key financial policies.

What services are included in my hospital bill estimate?

Upon requesting an estimate from Westchester General Hospital, the pricing will include estimated room and board (for inpatients), supplies, nursing care, equipment use, nutritional services, and any services handled by the staff of the hospital within the walls of the hospital. It does not include services listed below.

What services are excluded from my hospital bill estimate?

Your personal physician or other physicians providing you with services related to your hospital stay or visit will bill you separately. This can include fees related to specialists, anesthesiologists, pathologists, and radiologists. Independent laboratory and radiology services will also bill you separately for reading and interpreting EKGs, X-rays, EEGs and lab work.

What does "Uninsured" mean?

It means that you have to pay for your services and that you do not have coverage for the hospital services by a third party like Medicare, Medicaid, Workers Compensation or an insurance company. Other common terms used when referring to Uninsured patients are: Self Pay and Private Pay.

When I call for a pricing estimate, what information do I need to have available?

Before you call, it is a good idea to contact your physician’s office to get the best description possible of the services that you need. Then, if you have insurance, contact your insurance company and make sure that the services required are “covered services” under your specific plan. If they are not “covered”, then you would be considered “uninsured” for these services.

When you call us, please try to have the following information at hand so that we can provide you with our best estimate of your financial responsibility:

  • Description of services needed – we will need to know as much information as possible about the specific services needed as described by your physician.
  • Type of services needed – we need to know if you will be admitted to the hospital as an inpatient overnight, or if you are expected to be treated on an outpatient basis.
  • Physician/Specialist Name – example, if you are having surgery, we will want to know the surgeon’s name.
  • If you have insurance, we will also need:
    • Your insurance card – please have your card available so that, if needed, we can get the following information from you: name of insurance company, type of policy (e.g. HMO, PPO, POS, Indemnity), policy holder’s name, group name and number, policy number, insurance company phone number.
    • Policy holder’s personal information – it is possible that the insurance company will want us to verify the Social Security Number and date of birth of the person who is named as the primary insurance policy holder.

Can I get an exact pricing quote?

Unfortunately, no. We will do our best to provide you with a pricing range based on our hospital’s historical pricing for comparable services. Price quotes are not guaranteed since the services used to compute the quote can vary from services you receive due to treatment decisions, unforeseen complications, additional tests or services ordered by your physician, and variation in the clinical needs of each patient.

What is expected of patients in terms of payment?

Similar to your visits to your physician’s office, we expect payment at time of service. If you have insurance or other coverage, we will expect you to pay your copayment, coinsurance and/or deductible upon arrival at the hospital. After your insurance company pays us, we will send you information about any amount you may still owe. If you are uninsured, we expect payment at time of service (or will work with you to arrange monthly payments) for the estimated price of your services. If, after your services are received, any additional payment is due, we will send you information about any amount you may still owe. If you receive emergency care and cannot pay for your services, with your cooperation, our financial counselors will evaluate whether you qualify for Local and State programs, including County Assistance and Medicaid, or our Charity Discount Policy. We accept major credit cards, checks, money orders and cash.

Do you have a Charity policy?

The Financial Assistance Program is for patients who are uninsured or underinsured.

The program provides assistance in applying for Medicaid, Disability and Charity Care.

The Charity Care program provides up to a 100% discount on patient’s bill. In addition, patient may be eligible to receive free hospital services for one year.

Please contact the Eligibility Specialist for more information.

Celicia Meredith, Eligibility Specialist
Tel: (786) 385-9953
Fax: (305) 847-0520
Email: Medhelpfl@yahoo.com
Email: HospitalCharity@yahoo.com

Mailing Address
PO Box 901364
Homestead, FL 33090

How does the insurance billing process work?

If you are insured, a claim will be sent to your insurance company. After they receive the claim, the insurance company may contact you for additional information. Please respond to your insurance company’s questions as quickly as possible so their payment is not delayed. It usually takes 30-45 days for your insurance company to pay your claim. After they pay us, we will provide you with information about any amount you may owe that you did not already pay upon arrival at our facility. Please keep in mind that your policy is a binder between you and your insurance company. If you did not follow your insurance plan’s terms, they may not pay for all or part of your care.

Insured Patients

Obtaining an Estimate

In order to provide insured patients with the most accurate estimate based on your specific plan coverage and prospective services, please contact our Admitting Department at and one of our Financial Representatives will be happy to assist you.

Prior To Your Call

Prior to your call, it is important that you contact your insurance company to ensure that the services required are “covered services”. In the event that they are not a covered service under your plan, please refer back to our Uninsured information.

You will also need to contact your physician’s office to get the specific diagnosis or procedure description.

When you call our Admitting Department, please have the following information available, so that we can provide you with the most accurate estimate possible:

  • Description of services needed – we will need to know as much information as possible about the specific services as described by your physician.
  • Type of Services needed – we need to know if you will be admitted to the hospital as an inpatient overnight, or if you are expected to be treated on an outpatient basis.
  • Physician/Specialist Name – example, if you are having surgery, we will want to know the surgeon’s name.
  • Your Insurance Card – please have your card available so that if needed, we can get the following information from you: name of insurance company, type of policy (e.g. HMO, PPO, POS, Indemnity), policy holder’s name, group name and number, policy number, insurance company phone number.
  • Policyholder’s Personal Information – it is possible that the insurance company will want us to verify the Social Security Number and date of birth of the person who is named as the primary insurance policy holder.

During your call, we will attempt to verify your specific insurance benefits to provide the most accurate representation of your estimated financial obligation based on your specific coverage.

Your Hospital Bill

This is how our billing process usually works. A claim will be sent to your insurance company shortly after your services are complete.

After your insurance company receives the claim, the insurance company may contact you for additional information. Please respond to your insurance company’s questions as quickly as possible so their payment to us is not delayed.

It usually takes 30 – 45 days for your insurance company to pay your claim. After your insurance company pays us, we will provide you with information about any amount you may still owe.

Please keep in mind that your policy is a binder between you and your insurance company. If you did not follow your insurance plan’s terms, they may not pay for all or part of your care.


Uninsured Patients

Westchester General Hospital is able to offer discounted pricing for patients without healthcare insurance (the “uninsured”) for all elective non-emergency,  pre-scheduled services – and for patients who do not qualify for our Financial Assistance Program.

Our Admitting Department is able to provide you with detailed pricing information based on the specific service ordered by your physician. Our prices are based on good faith estimates and on our historical pricing experience for the specific services being provided. The Self Pay pricing estimates may include some hospital based physician fees such as anesthesiologist, pathologist, radiologist and EKG reader. The Admitting Department will outline the actual included physician fees and services at the time of the quote.

Prior to Your Call or E-mail
Prior to contacting the Admitting Department, you will need to have the following information at hand so we can provide you with the best estimated price quote:

  • A description of services is needed. We will need you to provide as much information as possible about the specific services described by your physician. For estimated surgical quotes, you may be asked to provide us with the specific CPT Procedure code which is a five-digit numerical procedure code and can be obtained from your physician. This code will help in determining the procedure being preformed and the estimated pricing quote.
  • Physician/Specialist Name providing or ordering the services
  • Date of Service if already scheduled
  • Westchester Facility of Choice

What is TYPICALLY INCLUDED in the Discounted Self Pay Pricing quote?
Estimated pricing quotes include your hospital-related charges such as room charges, nursing care, supplies and medication used during your visit for the specific service ordered and may* include some hospital based physician fees such as anesthesiologist, pathologist, radiologist and EKG reader.

The price quote is not a guarantee since the services may vary from the services you receive due to treatment decisions and / or unforeseen circumstances or additional test / services ordered by your physician and variation in the clinical needs of each patient.

You will be expected to pay, upon arrival, the full amount of the Self Pay discounted price prior to the scheduled services being rendered and all monies must be in U.S. dollars. Methods of payment accepted at all Westchester General Hospital Facilities are American Express, Discover, MasterCard, Visa, cash, check or money order.

Managed Care Accepted

Medical Services

  • Comprehensive Behavioral Care, Inc.
  • Florida Healthcare Plus
  • Blue Cross & Blue Shield
  • Molina Healthcare
  • Corvel
  • Simply HMO
  • Sunshine State Health Plans
  • Cigna
  • United Healthcare HMO/PPO
  • Coventry
  • Care Access PSN
  • Humana
  • Tri Care
  • Value Options

Psychiatric Services

  • Psych Care
  • Comprehensive Behavioral Care, Inc.
  • Florida Healthcare Plus
  • CIGNA
  • US Behavioral Health Plan California
  • Concordia
  • Magellan
  • University of Miami Behavioral Health
  • Value Options